Contact us

    Tell us about your system

    Share a few details and our team will get back to you. If you have system details to hand, you can add them now, or send them later.

    Add system detailsOptional
    Current issues

    Every system is different. We’ll review your system’s needs case by case and offer a customized, site-specific configuration. Results depend on the installation.

    What happens next

    1. 1 /Our team reviews the problem you describe.
    2. 2 /If anything is missing, such as system type, filtration, flow or water data, we'll let you know.
    3. 3 /You'll hear whether a technical assessment makes sense for your system.
    4. 4 /If it does, we agree on a trial scope and measures of success together.

    If an assessment makes sense

    What our team will do

    1. Site survey

      Check your pipe material, the space available and access to a suitable installation point.
    2. Baseline review

      Go through your water tests, deposits and service records, and confirm whether the problem is iron fouling or mineral scale before choosing trial measures.
    3. System mapping

      Trace flow, pressure and the treatment location. For iron capture, also look at your filtration and where filtered water returns.
    4. Success measures

      Agree with you on what to measure and what would count as success, and plan comparisons that account for other operating changes.
    5. Install plan

      Coordinate access, scheduling and delivery with your team. Any pump, filter or piping work is scoped separately.
    6. Proposal

      Send you a clear scope, an outline of the installation and the agreed success measures for your team to review.